Our services, your stay...

IMPORTANT: You will find the available options by searching for your accommodation name directly or by selecting the city and then the name of your accommodation below. The order must be placed no later than 6 PM the day before you wish to have the service.

Early Check-in 12 pm
Choose to arrive at 12 noon instead of 3 pm.
If you would like to enjoy your rental earlier, just let us know!
We will do our best to accommodate your request. If this is not possible, you will be informed and reimbursed.
These costs correspond to the operational reorganisation of our teams on the ground.
20.83 € 20.830000000000002 EUR
Early Check-in 1pm
Choose to arrive at 1pm instead of 3pm.
If you would like to enjoy your rental earlier, just let us know!
We will do our best to accommodate your request. If this is not possible, you will be informed and reimbursed.
These costs correspond to the operational reorganisation of our teams on the ground.
16.67 € 16.67 EUR
Intervention for door opening with duplicate keys (10AM to 9PM)
Does not require a locksmith intervention.
For interventions between 10am and 9pm.
50.00 € 50.0 EUR
Late check-out 12pm
Choose a late checkout at 12:00 PM instead of 10:00 AM.
Would you like to enjoy your rental longer on your departure day? Please let us know before 6:00 PM the day before your departure!
We will do our best to accommodate your request. If this is not possible, you will be notified and refunded.
This fee corresponds to the operational reorganization of our field teams.
20.83 € 20.830000000000002 EUR
Mid stay cleaning service
We offer an additional temporary cleaning service during your stay. 
The service includes:
- Cleaning of bathrooms, floors and furniture
- Change of household linen, with washing and drying on site during the cleaning period.
The service does not include the cleaning of personal linen, crockery, ovens, etc. 
While we do our best to carry out this service for our guests, in the event that we are unable to accommodate your request, you will be notified and refunded.
58.33 € 58.33 EUR
Return of forgotten personal items
Metropolitan France area – under 2kg
35.00 € 35.0 EUR
Shipment of forgotten personal items – Outside France
Outside mainland France – under 2kg
75.00 € 75.0 EUR

Book your activities or services through our network of partners

Your activities, cultural outings, museums, sea trips, tourist guides...  

Marseille Aix-en-provence

Organising your journeys from the station/airport and on destination using a private service 

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Available luggages dropp-off points 

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